Terms & Conditions

Terms & Conditions

Before you confirm the order at the end of the booking process, please carefully read these terms and conditions. By clicking on the "accept" checkbox you are consenting to be bound by these terms and conditions. If you do not agree to all of the terms and conditions, do not click on the "checkout" button. If you have any questions about our terms and conditions, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Travel & Accommodation is not included

The purchase of a festival pass does not include travel (flights etc) or accommodation. This must be booked separately.
Check out our list of hotels available in the area on the likelisbon.com

Refunds

If we cancel the event, you will receive a full refund, We accept full responsibility for the arrangements of the event which are within our control but we cannot accept liability for any injury, loss or damage by you or any member of your party.

It is your responsibility to ensure you have adequate travel conditions and accommodation bookings in place to attend the event.
This includes

  • valid passport and/or visa requirements
  • travel and health insurance cover
  • covid entry requirements where applicable.

We do recommend that you take up insurance to cover your own cancellation as without it, you may result in a loss of monies paid. Cancellation charges are calculated from the date that written, instructions are received by us. When written cancellation is received, the amount payable is as follows:

From receipt of full payment – 25% of payment not refundable
90 – 61 days prior to event start date – 50% of payment not refundable
31-60 days prior to event start date – 75% of payment not refundable
Less than 30 days prior to event start date – Total cost not refundable

Pass Transers

You cannot transfer a pass to another gender. So for example male can only transfer to male however a female single pass can pass to another female or male.
This is to balance gender numbers at the event and is not meant to be discriminatory but to be favourable and fair to female dancers already booked for the event.
This also applies to Couples passes.

Pass transfers the following charges apply from the date of request to transfer:

60+ days from event start  25€
45+ days from event start 30€
30+ days from event start 35€
7 days prior to event - transfer not allowed

Changes to a bookings
Changes to bookings up to 1 month prior to the event will be charged an admin fee of €10 per booking.
from 30 days counting down to 7 days prior to the event start, name changes to booking will be charged an admin fee of €15 per booking.

We do not accept any ticket transfer changes 7 days prior to the event start.

Tickets can only be transferred to a new owner for the amount of the purchase price.

Couple/Combo passes can only be transferred to the same gender, ie. Male to Male, Female to Female.
Men's pass transfers can only be done to other men. Women's pass can be also transfered to a man.

Hotel Bookings

It is your responsibility to ensure you and everyone in your party has adequate accommodation at hotels in the local area independently of the purchase of the passes.
The purchase of a pass does not cover travel or accommodation and any issues arising from travel or accommodation is not a valid reason for a refund of your ticket(s).

Please note that all room occupant passes and accommodation must be booked and PAID for in order to confirm your booking. 

Photo/Video Consent

Please be advised that photographs and video will be taken at the LIKE Festival for use on the LIKE Festival website and social media, LIKE Festival marketing materials, and other affiliated LIKE Festival Publications.

By attending this event, you consent to the LIKE Festival photographing/videoing and using your image and likeness.

Use of Drones

Unofficial Drones are not permitted in the hotel or the hotel pool area/vicinity during the event. If someone is found unofficially using a drone at the event then their pass will be revoked and they will be asked to leave the event.

The Home Of Kizomba

The Home Of Kizomba

sales@likelisbon.com
VOZ DO OPERÁRIO
 R. da Voz do Operário 13
1100-621 Lisboa, Portugal

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